If we do not understand each other, it is because we do not speak the same language. But, is learning a language an effective communication tool for producing and understanding statements from members of the foreign culture?
In the 21st century, cultural diversity increased as Moran (2007) said “We are beginning to realize that we create the world in which we live ”
Communicating within the global economy has an impact on the business communication and the workplace, so the use of technical communication tools has become necessary, especially in our current crisis.